The questions we get most before a stay, grouped by topic: the booking, the room, what the hostal offers and where we are.
Check-in is from 2:00 pm and check-out is until 12:00 noon. If you arrive earlier and your room is already made up, we are happy to check you in.
Late check-out until 1:00 pm is available subject to availability, as long as the room is not booked for that same day. Just ask at reception.
If you arrive before 2:00 pm and your room is not ready yet, you can leave your luggage in our storage room — just let reception know. We can also keep it after check-out until you head off.
Yes, as long as you keep within the cancellation deadlines, which depend on the rate you booked and the season of your stay.
Yes: on our official website you get the best rate guaranteed, flexible cancellation terms and exclusive perks you will not find on any other channel.
Yes, we have rooms adapted for guests with reduced mobility. Let us know when booking so we can assign you the most suitable one.
We offer free cots for children under 2, subject to availability — please mention it when booking. Extra beds are also available: ask at reception.
Pets are not allowed, except assistance dogs and dogs attached to the Armed Forces and the State Security Forces.
We don’t serve breakfast, but there are plenty of cafés, bars and restaurants nearby where you can start your day, from traditional Sevillian breakfasts to something a little more substantial. Just ask at reception and we’ll be happy to suggest somewhere close by that suits your taste.
No, but you’ll find plenty of bars and restaurants around us where you can try Sevillian and Andalusian food. Ask us at reception and we’ll be happy to recommend somewhere to suit your tastes and needs.
We don’t have our own car park, but there are several public car parks nearby. Get in touch with reception before you arrive and we’ll be happy to suggest the best options for your vehicle, location and availability.
Reception is open every day from 7 am to 11 pm. Outside these hours, our 24-hour phone helpline is available if you have any questions or need help during your stay.
Yes, free Wi-Fi in the rooms and throughout the hostal’s common areas.
We’re by the Alameda de Hércules, in the historic centre. Here are some distances from the hostal:
If you have not found what you were looking for, write to us. Our front desk answers every day and will help you with whatever you need before, during and after your stay.